Shipping
Shipping partner
We ship all orders using the climate-friendly DHL GoGreen Plus program — making an active contribution to climate protection.
This sustainable shipping method allows us to reduce CO₂ emissions directly in the transport process, not only through offsetting, but also through concrete investments in alternative drive systems, green technologies, and sustainable logistics solutions from DHL in Germany.
Sustainable packaging
We use environmentally friendly materials such as paper and cellophane. Our packaging is almost plastic-free – the only plastic component is the shipping label, which accounts for less than 1% of the total packaging weight.
We also deliberately avoid using packaging with full-surface printing in order to conserve resources and improve recyclability. This way, we protect not only your products, but also the environment.
In addition, we participate in the Dual System of the Green Dot, thereby making another valuable contribution to climate protection—as confirmed by annual environmental certificates.
Note on Our Design Films
Our design films are shipped separately to ensure optimal protection. As a result, the processing and delivery times may differ from those of the rest of the order and are specified on the respective film product page.
All other items in your order will be shipped as soon as possible, regardless of this.
Processing time
Orders placed before 12 noon are usually processed on the same working day and handed over to the shipping service provider.
Orders placed after 12 noon are processed on the following working day .
Orders are processed on our business days, Monday through Friday, taking into account German holidays in Bavaria.
During periods of particularlyhigh demand, processing times may be longer than usual. The current delivery time is clearly displayed directly at checkout .
Shipping countries
We ship to all countries in the European Union, as well as to Switzerland, Liechtenstein, the United Kingdom, Canada, the United States, Australia, and New Zealand.
For deliveries to Switzerland and Liechtenstein, the purchase agreement is concluded between the buyer and MeinEinkauf AG. MeinEinkauf AG also handles customs clearance, invoicing, and delivery in Switzerland and Liechtenstein. This incurs no additional costs for you.
For deliveries outside of Europe (excluding Switzerland and Liechtenstein), shipping is carried out in accordance with the Incoterm DAP (Delivered at Place).
For deliveries to the United States , the IncotermDDP ( Delivered Duty Paid) applies to orders with a merchandise value of up to 800 USD. We will cover any import duties that may apply.
For deliveries to the United Kingdom (UK), a minimum order value of 135 GBP applies.
Shipping costs & delivery time
The flat-rate shipping fee includes packaging, transportation, and handling. The amount varies depending on the destination country.
For international shipments (excluding Switzerland and Liechtenstein) under DAP terms, the flat-rate shipping fee includes not only packaging and transportation but also all necessary shipping documents, such as the delivery note and customs declaration.
For shipments to the U.S. with a merchandise value of up to 800 USD, shipping is DDP (Delivered Duty Paid). We cover any import duties that may apply—there are no additional customs or import fees upon delivery.
For items that are immediately available, the delivery time is based on DHL’s estimated delivery times.
Additional information:
- It is not technically possible to combine multiple orders, therefore additional shipping costs cannot be refunded.
- Delivery times are based on DHL statistics for our deliveries in 2025.
- All prices are inclusive of statutory taxes
- The appropriate shipping rate is automatically calculated based on the shopping cart value and destination country.
- For international shipping, we recommend providing a phone number in the customer data.
- DAP (Delivered at Place): Any import duties, taxes, or customs fees are to be paid by the recipient in the destination country.
| destination country | shipping fee | Free shipping from | delivery time |
|---|---|---|---|
| 🇩🇪 Germany | €6 | $50 | 1-3 business days (Ø 1.5 business days) |
| 🇪🇺 EU (European Union) |
7 EUR | 50 € | 2-6 business days (average 3.3 business days) |
|
🇨🇭 Switzerland & |
€18 (including customs fees) |
$150 | 2-4 working days |
|
🇬🇧 United Kingdom (DAP) * |
23 € |
200 € | 2–5 business days |
|
🇨🇦 Canada (DAP) |
25 € | 250 € | 7-14 business days |
|
🇺🇸 USA (DDP) ** |
€60 ** | 250 € | 7-14 business days |
|
🇦🇺 Australia (DAP) |
30 € | 250 € | 7-14 business days |
*Minimum order value for the UK: 135 GBP
** For orders with a merchandise value of up to 800 USD. Due to changes in U.S. import regulations, different shipping terms currently apply.
Shipment information
Once your order has been processed, you will receive an email from us with the shipping confirmation and a link to track your shipment. You can check the current delivery status at any time via the "Track shipment" link. Here is an example:
If you have not received this email, please check your spam folder.
